Questions & Answers

Delivery charge will be free from Delhi, Gurugram, Faridabad, and near by area of 40 kms. There will be no hidden delivery charges for this area.

For Other cities there will charge of shipment as depending on the location.

In case of prepaid orders we strive to ship the products as soon as possible. We strive to deliver the product within 7 working days. However, there might be circumstances beyond our control where this timeline cannot be maintained. In such cases, we ensure that the product reaches to you within 8-12 days of purchase.

For customization products can take delivery time from 15- 45 days depending on the product.

After we receive your order, we process it further. The related product goes through all the necessary quality checks. Once the quality of the product is assured by us we allow it for its packaging and it is further shipped to the respective address for delivery. During this process we update your account with the status of the product so that you know when to receive your product.

You can view your Oder information, including copies of your receipts on the Billing page.

Please be aware that this is only possible if you signed up online. In all other cases or if you have any questions related to your sales receipts, you can reach out to our billing team directly through Mstudio.jmd@gmail.com.

If you have a promo code. Go to our website www.mstudiofurniture.com & Add the product to your shopping cart. At checkout, you’ll see the Coupon code Section.

There you can apply and have discount.

If you are not available to take delivery, when our courier partner attempts to deliver your order, the courier service will notify you. Thereafter, an additional attempt will be made to deliver your order, after which your package will be returned to our fulfilment centre. In case of a prepaid order, a refund will be generated as credits into your website account. These credits can be used for future transactions on ONLY in www.mstudiofurnitures.com Please check CREDITS section & also shipping charges will be deducted from the amount.

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Yes you can reimbursed your amount through the original payment method.

if you are leaving in country other than INDIA you will be not able to make a purchase online.

But you can make a purchase by contacting us to our sales team for the purchase of product.

Returns will be accepted only for Damaged/ Defective products. Refund will be provided only in case replacement for the same product is not available.

We make every effort to provide our customers with products that look the same as the images displayed on our website pages. However please keep in mind that photographs have a difficult time showing exact colors and that the actual color of a product may vary slightly from what is shown in one of our website images. We work hard to update our website descriptions and images as soon as we aware of noticeable variations in our products that customers may find unacceptable.

The product which are indicated as “out of Stock” Will be come inventory.

Delivery charge will be free from Delhi, Gurugram, Faridabad, and near by area of 40 kms. There will be no hidden delivery charges for this area.

For Other cities there will charge of shipment as depending on the location.

In case of prepaid orders we strive to ship the products as soon as possible. We strive to deliver the product within 7 working days. However, there might be circumstances beyond our control where this timeline cannot be maintained. In such cases, we ensure that the product reaches to you within 8-12 days of purchase.

For customization products can take delivery time from 15- 45 days depending on the product.

After we receive your order, we process it further. The related product goes through all the necessary quality checks. Once the quality of the product is assured by us we allow it for its packaging and it is further shipped to the respective address for delivery. During this process we update your account with the status of the product so that you know when to receive your product.

In case of prepaid orders we strive to ship the products as soon as possible. We strive to deliver the product within 7 working days. However, there might be circumstances beyond our control where this timeline cannot be maintained. In such cases, we ensure that the product reaches to you within 8-12 days of purchase.For customization products can take delivery time from 15- 45 days depending on the product.

Delivery charge will be free from Delhi, Gurugram, Faridabad, and near by area of 40 kms. There will be no hidden delivery charges for this area.For Other cities there will charge of shipment as depending on the location.

We enhanced our web browser compatibility standards. As a result you can shop our website using (e.g. Internet Explorer, Google Chrome, Mozilla Firefox, Apple Safari on any Windows, Mac or iOS mobile device: iPad, iPhone, etc.).

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